Introduction

Welcome to Amanah Salution, your trusted partner in safety solutions, packaging products, and industrial equipment in Dubai, UAE. These Terms & Conditions (“Terms”) govern your use of our website, services, and purchases from Amanah Packaging. By accessing our site or placing an order, you agree to comply with these Terms. If you do not agree, please discontinue use immediately.

Company Information

• Business Name: Amanah Salution
• Location: Dubai, United Arab Emirates
• Customer Support: Available 24/7 at +08 9229 8228
• Delivery Policy: FREE DELIVERY on all orders across Dubai and UAE

Scope of Services

Amanah Salution specializes in:

• Personal Protective Equipment (PPE): Helmets, Gloves, Respirator Masks, Safety Glasses, Safety Shoes, Welding Masks, Positioning Belts, and PPE Garments.
• Industrial Safety Solutions: Fire Safety, Electrical Safety, Gas Detectors, Flame Detectors, SCBA Equipment, Hot Line Tools, LED Lights, and Utility Accessories.
• Packaging Solutions: Amanah Packaging products tailored for businesses in Dubai and beyond.
• Brands Offered: Honeywell, 3M Scott, Ansell, Brady, Delta Plus, DuPont, Fluke Reliability, Hastings, Industrial Scientific, JUSTRITE, MSA, PORTWEST, Salisbury, and more.

Eligibility

• You must be at least 18 years old to purchase from our website.
• Corporate clients must provide valid business details including VAT registration when applicable.
• By using our services, you confirm that you are legally capable of entering into binding contracts under UAE law.

Ordering & Payment

• Orders can be placed online through our website or via customer support.
• Payments are processed securely through trusted third‑party gateways.
• We accept major credit cards, debit cards, and approved corporate invoicing.
• Amanah Salution reserves the right to cancel any order if fraudulent activity is suspected.

Delivery Policy

• FREE DELIVERY is available on all orders within Dubai and UAE.
• Delivery times vary depending on product availability and location.
• Customers will be notified of estimated delivery schedules upon order confirmation.
• Amanah Salution is not liable for delays caused by logistics partners or unforeseen circumstances.

Returns & Refunds

• Products may be returned within 14 days of delivery if unused and in original packaging.
• Refunds are processed within 7–10 business days after inspection.
• Customized or special‑order items may not be eligible for return.
• Safety equipment such as Respirator Masks, SCBA Equipment, and PPE Garments cannot be returned once opened due to hygiene and safety regulations.

Warranty & Liability

• Products from brands such as Honeywell, DuPont, Delta Plus, and MSA carry manufacturer warranties.
• Amanah Salution is not responsible for misuse, improper installation, or unauthorized modifications of products.
• Liability is limited to the purchase price of the product.
• We do not guarantee uninterrupted website access or error‑free services.

Intellectual Property

• All content on the Amanah Salution website—including text, images, logos, and product descriptions—is the property of Amanah Salution or its partners.
• Unauthorized reproduction, distribution, or modification is strictly prohibited.
• Brand names such as Honeywell, 3M Scott, Ansell, Brady, DuPont, and Delta Plus are trademarks of their respective owners.

User Responsibilities

• Provide accurate and complete information when placing orders.
• Maintain confidentiality of account credentials.
• Use products responsibly and in accordance with manufacturer guidelines.
• Avoid misuse of safety equipment, as improper use may result in injury.

Limitation of Liability

• Amanah Salution shall not be held liable for indirect, incidental, or consequential damages arising from product use.
• Customers are responsible for ensuring that purchased equipment meets their specific workplace safety requirements.
• Our role is to supply certified safety solutions, not to act as a substitute for professional safety audits or training.

Governing Law & Jurisdiction

• These Terms are governed by the laws of the United Arab Emirates.
• Any disputes shall be resolved in the courts of Dubai.
• Customers agree to submit to the exclusive jurisdiction of Dubai courts.

Amendments

• Amanah Salution reserves the right to update these Terms at any time.
• Changes will be posted on our website, and continued use of services constitutes acceptance of updated Terms.

Contact Information

For inquiries regarding these Terms & Conditions, please contact:

Amanah Salution – Dubai, UAE

📞 24/7 Support: +08 9229 8228

📧 Email: info@amanahsalution.com